1. How can people's social care needs be better assessed and supported?

    Report -

    The perspectives of those in need and their unpaid carers.

  2. Supporting people to stay healthy and well as the cost of living rises

    Report -

    What are the challenges and what support will make a difference?

  3. Understanding people’s experiences of urgent and emergency care in Gloucestershire

    Report -

    We investigated the demands on urgent and emergency care services by
    supporting our local communities to speak about their experiences.

  4. Joined up health and social care services: Lisa

    News -

    The One Gloucestershire Integrated Care System (ICS) came into power in July 2022. Since then, we have been finding out how well different health and care services are working together to provide quality joined up care for people in Gloucestershire. We will report back regularly to NHS and social care decision makers, and here on our website, on some of the stories you are sharing with us and the issues that are emerging in what we hear from local people.

    Names have been changed to protect the identity of the people in this story. 

  5. Joined up health and social care services: Deirdre and Mike

    News -

    The One Gloucestershire Integrated Care System (ICS) came into power in July 2022. Since then, we have been finding out how well different health and care services are working together to provide quality joined up care for people in Gloucestershire. We will report back regularly to NHS and social care decision makers, and here on our website, on some of the stories you are sharing with us and the issues that are emerging in what we hear from local people.

    Names have been changed to protect the identity of the people in this story. 

  6. Joined up health and social care services: Graham and Jean

    News -

    The One Gloucestershire Integrated Care System (ICS) came into power in July 2022. Since then, we have been finding out how well different health and care services are working together to provide quality joined up care for people in Gloucestershire. We will report back regularly to NHS and social care decision makers, and here on our website, on some of the stories you are sharing with us and the issues that are emerging in what we hear from local people.

    Names have been changed to protect the identity of the people in this story. 

  7. Our complaints process

    Report -

    We are part of The Care Forum and are focused on providing the residents of Gloucestershire with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this.

  8. Enter and View report: Hyperion House, Fairford

    Report -

    Our volunteers carried out an enter and view visit at Hyperion House in Fairford.

  9. Enter and View Report: Bramble House

    Report -

    Our volunteers carried out an enter and view visit at Bramble House, Gloucester.

  10. Enter and View Report: Severnside Medical Practice, Gloucester

    Report -

    Our volunteers carried out an enter and view visit at Severnside Medical Practice in Gloucester.

  11. Enter and View Report: Cirencester Health Group

    Report -

    Our volunteers carried out an enter and view visit at Cirencester Health Group.

  12. Enter and View Report: Dockham Surgery, Cinderford

    Report -

    Our volunteers carried out an enter and view visit at Dockham Surgery in Cinderford.

  13. Annual Report 2023/2024

    Report -

    Read our annual report for 2023/2024 and find out about how our dedicated staff and volunteers have made a difference to health and social care throughout the year.

  14. Healthwatch Gloucestershire's Hidden Homelessness Project

    News -

    Hidden homelessness is a critical issue that often goes unnoticed due to its less visible nature. In Gloucestershire, as in many other regions, this population faces unique barriers to accessing health and social care services.

  15. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

  16. How to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.