As the number of services that pharmacies can offer has increased, so has the amount of feedback we've received. People's concerns include shortages of medication and delays in receiving their full prescription.
Our Annual Report 2023/2024
Check out our annual report for 2023/2024 and find out about how our dedicated staff and volunteers have made a difference to health and social care throughout the year.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
News and views
Project up for national award after residents speak up about the…
The National Healthwatch Impact Award recognises outstanding examples of people sharing their experiences to…
News
Joined up health and social care services: Annie
Annie wants to share her experience of her transition from male to female, which began during the summer of…
Blog
“My family have variously received lifesaving treatment for cancer and heart disease, broken bones and infections, as well as support with dementia and Alzheimer’s, mental illness, and cerebral palsy. So now it’s payback time, and with a scientific background in quality assurance I can help by constructive review which will lead to improvement in service and delivery. Nothing (even the NHS) is perfect, and each Enter and View visit, each document review, each PLACE visit, is a step towards improvement.”
Latest reports and publication
Enter and View: Knightsbridge Lodge
Our staff and volunteers visited Knightsbridge Lodge care home on…
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Your experiences of living with Parkinson's disease
The following stories represent feedback that we've received…
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Advice and information
How can I find care for myself or a loved one?
If you’re looking for social care in Gloucestershire, the Care Choices guide shows you what care and support services are available in the local area.
Where can I get help for health out of hours?
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go…
What the new dental recovery plan means for you
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.